Shipping & Delivery Policy

Thank you for shopping with us. Below are the terms and conditions that govern our shipping and delivery process for physical goods.

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If there is a delay in processing your order, we will notify you by email.

2. Shipping Methods & Delivery Time

We ship orders using UPS, FedEx, TNT, and USPS. You can select your preferred carrier at checkout (where available).

Estimated delivery times:

• Domestic Shipping (within [Your Country]): 2–5 business days

• International Shipping: 5–14 business days (depending on destination and customs clearance)

3. Shipping Rates

Shipping fees are calculated at checkout based on package weight, dimensions, shipping method, and delivery location. Larger or heavier items may incur additional freight charges.

4. Tracking & Confirmation

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor the status of your shipment.

5. Customs, Duties & Taxes (International Orders)

We are not responsible for any customs fees, import duties, taxes, or delays caused by customs clearance. These charges are the sole responsibility of the recipient.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us immediately. We will assist you in filing a claim with the respective carrier. Be sure to retain all original packaging and documentation for the claim process.